Step 1: Seamless Booking & Confirmation Instant Confirmation: Once you book on Viator, you will receive an instant confirmation voucher. Personal Outreach: Within 24 hours, I will personally reach out to confirm your flight details (for airport pickups) or your hotel location or your specify location. Step 2: The VIP Arrival (The Meet & Greet) Flight Tracking: If you are arriving at YYC, I monitor your flight in real-time. Even if your flight is early or delayed, I will be there. Arrivals Greeting: I will meet you inside the terminal at the arrivals gate holding a personalized sign with your name. Luggage Assistance: No need to lift a finger. I will handle all your luggage and lead you directly to the GMC Yukon XL parked in the nearby commercial livery zone. Step 3: On-Board Comfort & Departure Luxury Setup: Once inside, you’ll find climate-controlled comfort, bottled water, and charging cables for your devices. Bilingual Briefing: I’ll provide a quick orientation in English or Chinese regarding our route and safety. The Journey Begins