• This is a private transfer service. Only your group will participate. • A designated pickup time is required for all cruise port pickups. You may specify your preferred pickup time at booking, or we will recommend a suitable time based on your flight departure. • Complimentary wait time is up to 45 minutes from the scheduled pickup time at the cruise terminal. • If the guest is delayed beyond 45 minutes and we are unable to make contact, the driver may be released. • Additional wait time may be accommodated based on vehicle availability, but it is not included in the Viator rate and must be arranged directly with the local provider. • Cruise Terminal Pickup Procedure: - Upon disembarkation, you must collect your luggage and proceed through customs and immigration. - Follow the signs for “Limousines, Shuttles, & Private Tours (Door D)” and exit through Door D, where you will find the Limousine Dispatch Booth. - Check in with the Port Attendant at the booth. Provide your name and state that KJ Limousine Services is your limousine provider. - The port attendant will then dispatch your driver from the off-site holding area, and your vehicle will arrive at the passenger pickup zone within approximately 8–10 minutes. ⚠️ Please note: Procedures at the port are subject to change. Feel free to contact our office prior to your cruise for the latest updates. • Each vehicle has a maximum luggage capacity. Please ensure your group and baggage fit the vehicle type selected. • Infant seats available upon request (subject to availability). Please specify during booking. • Not wheelchair accessible. • Service animals allowed. • Most travelers can participate.